Bay Area Service Hub Review
26 years in business since 1999, specializing in Carrier HVAC installations for residential and light commercial clients. Reviews consistently praise owner Matt Farber's personal involvement, quality workmanship, and technician expertise. Best for Bay Area homeowners seeking a relationship-focused, Diamond Certified contractor with proven longevity.
Evaluation Scores
Workmanship
9.0
Quality of work performed
Customer Service
8.5
Responsiveness & communication
Pricing
8.5
Clear & honest pricing
Reliability
8.5
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.5
Post-service coverage
Essential Q&A
What makes this contractor stand out?
23 consecutive years of Diamond Certified status with 658 verified customer surveys and owner Matt Farber's personal involvement in every project.
Who should hire this contractor?
Homeowners in Santa Clara and San Mateo Counties seeking a relationship-focused HVAC contractor with Carrier expertise and proven long-term reliability.
Insider tip
Request Matt come out personally for the initial estimate—reviews consistently praise his thoroughness in explaining options and customizing solutions to your home's layout.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #769446 is active with a $25,000 contractor bond required for all C-20 HVAC contractors. As verified through Diamond Certified credentials, they have workers' compensation coverage and liability insurance on file.
Does this company offer 24/7 emergency services?
Data not available for verification.
What kind of warranty is provided on their workmanship?
They honor manufacturer warranties on Carrier equipment and reviews indicate they provide workmanship warranties, though specific terms should be confirmed directly with the company.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free, no-obligation quotes for heating and air conditioning projects.
How long has this business been serving the Bay Area?
Serving the Bay Area since 1999—over 25 years of continuous operation. Diamond Certified for 23 consecutive years since 2003.
Are their technicians background-checked and certified?
Yes, technicians are NATE certified and receive ongoing manufacturer training from Carrier, American Standard, and Mitsubishi. The company is a Carrier Factory Authorized Dealer.
Platform Scorecard
Cross-platform reputation comparison
Google
76 reviews
Yelp
90 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
23 years
658 verified surveys
Checkbook.org
superior rating
25 ratings
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Rebate & Incentive Expertise
This contractor can help you navigate:
Professional Memberships
License Details
Status
Active
Classifications
Expires
2027-06-30
Bond Amount
$25,000
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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