Bay Area Service Hub Review
In business since 2008, AIS Heating & Air Conditioning is a family-owned HVAC contractor specializing in residential and commercial heating, cooling, and indoor air quality services. Reviews consistently praise their knowledgeable technicians who explain work clearly, hands-on owner involvement, and professional service. Best for Bay Area homeowners seeking a reliable, established contractor with verified quality credentials and performance guarantees.
Evaluation Scores
Workmanship
9.0
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
7.5
Clear & honest pricing
Reliability
8.5
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
Diamond Certified for 10 consecutive years with a hands-on owner who personally oversees quality control on every job, distinguishing them from larger corporate HVAC operations.
Who should hire this contractor?
Bay Area homeowners who value transparent communication, quality workmanship backed by performance guarantees, and prefer working with a family-owned business rather than a large franchise.
Insider tip
Request Art Miner for consultations—he's repeatedly praised for thorough explanations and no-pressure recommendations—and ask about their Comfort Protection Plan for ongoing maintenance discounts.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #919756 is active with a $25,000 contractor bond through Western Surety Company and workers' compensation coverage through Everest Premier Insurance Company.
Does this company offer 24/7 emergency services?
They mention emergency HVAC repairs and their service pages reference 24/7 repairs, though their standard business hours are Monday-Friday 8am-5pm.
What kind of warranty is provided on their workmanship?
Yes, they offer a comprehensive One Year Test Drive guarantee with a 100% refund if not satisfied, plus an energy savings guarantee where they pay double the difference if projected savings fall short.
Do they provide free estimates or flat-rate pricing?
Yes, they provide free in-home estimates with on-site inspections and offer straight-forward, per-job pricing so you know the cost before work begins.
How long has this business been serving the Bay Area?
Serving the Bay Area since 2008 when their CSLB license was issued, giving them over 17 years of experience.
Are their technicians background-checked and certified?
Yes, their technicians are certified and highly trained, including NATE certification for heat pump services, and all personnel undergo CSLB-required fingerprint background checks.
Platform Scorecard
Cross-platform reputation comparison
Google
716 reviews
Yelp
434 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
10 years
270 verified surveys
Checkbook.org
superior rating
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Rebate & Incentive Expertise
This contractor can help you navigate:
Professional Memberships
License Details
Status
Active
Classifications
Issue Date
07/23/2008
Expires
07/31/2026
Bond Amount
$25,000
Workers Comp
Everest Premier Insurance Company, expires 03/12/2026
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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