Bay Area Service Hub Review
14 years in business with Diamond Certified status since 2012, specializing in heat pump conversions and ductless mini-split systems. Reviews consistently praise owner Mike Rebholtz's thorough consultations and the installation team's professionalism, cleanliness, and attention to detail. Best for Peninsula homeowners seeking heat pump conversions with full rebate/financing support.
Evaluation Scores
Workmanship
9.0
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
8.5
Clear & honest pricing
Reliability
8.5
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
Owner-involved consultations combined with 14 years of Diamond Certified status, deep expertise in heat pump conversions, competitive pricing (14% below market average per Checkbook), and full rebate/financing assistance handled in-house.
Who should hire this contractor?
Peninsula homeowners looking to convert from gas to electric heat pumps who want thorough education on options, seamless rebate processing, and quality installation with strong post-install support.
Insider tip
Request Mike Rebholtz for the initial consultation - reviewers consistently praise his willingness to spend extensive time explaining options without pressure to upsell.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. California license #967878 is active through January 2027 with C-20 (HVAC) classification, a $25,000 contractor bond, and workers' compensation coverage on file with the CSLB.
Does this company offer 24/7 emergency services?
No. Their standard business hours are Monday through Friday, 7:30am to 5:00pm. They do not advertise 24/7 or after-hours emergency service.
What kind of warranty is provided on their workmanship?
They are Diamond Certified with a Performance Guarantee backed by that certification. Specific labor warranty terms should be confirmed directly, though they honor all manufacturer warranties on installed equipment.
Do they provide free estimates or flat-rate pricing?
Yes. They offer free in-home estimates and consultations. Owner Mike Rebholtz personally conducts many initial assessments to explain options and provide detailed quotes.
How long has this business been serving the Bay Area?
Serving the Bay Area since 2011—14 years in business. They have maintained Diamond Certified status for all 14 years, with staff combining over 45 years of industry experience.
Are their technicians background-checked and certified?
Yes. They are a Mitsubishi Diamond Contractor Elite and Trane Comfort Specialist, both requiring advanced training certifications. Staff receive ongoing training weekly or bi-weekly on latest technologies and best practices.
Platform Scorecard
Cross-platform reputation comparison
Google
29 reviews
Yelp
82 reviews
BBB
0 complaints (3 yr)
Diamond Certified
Certified
14 years
231 verified surveys
Checkbook.org
superior rating
21 ratings
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Rebate & Incentive Expertise
This contractor can help you navigate:
Professional Memberships
License Details
Status
Active
Classifications
Issue Date
2011-11-21
Expires
2027-01-31
Bond Amount
$25,000
Workers Comp
Active
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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