Bay Area Service Hub Review
44 years in business since 1981, specializing in Carrier HVAC installation, repair, and heat pump systems. Diamond Certified for 16 consecutive years with 286 verified customer surveys averaging 4.7 stars, known for owner involvement, honest pricing, and exceptional follow-up communication. Best for homeowners seeking a family-owned contractor with strong warranties and a proven track record of quality workmanship.
Evaluation Scores
Workmanship
9.0
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
8.5
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.5
Post-service coverage
Essential Q&A
What makes this contractor stand out?
Owner Ricardo Valderrama personally oversees jobs and is known for going above and beyond on warranty support, even helping with manufacturer warranties on systems he didn't install.
Who should hire this contractor?
Homeowners who value quality workmanship over lowest price, want a family-owned contractor with decades of experience, and appreciate owner involvement and strong warranty backing.
Insider tip
Request Ricardo to personally assess your project—reviews consistently praise his technical knowledge, honest recommendations, and hands-on approach to ensuring installations are done right the first time.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. California License #917996 is active through 12/31/2027, with a contractor bond on file, liability insurance, and workers' compensation coverage verified by Diamond Certified.
Does this company offer 24/7 emergency services?
Yes, they offer 24/7 emergency service according to their Diamond Certified company profile.
What kind of warranty is provided on their workmanship?
They provide a 5-year labor warranty on all installations and a 1-year warranty on repairs, plus they honor manufacturer warranties.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free in-home estimates for installations and repairs.
How long has this business been serving the Bay Area?
Serving the Bay Area for over 40 years, established in 1981 and celebrating their 44th anniversary in 2025.
Are their technicians background-checked and certified?
Yes, technicians are NATE Certified and the company is an active member of Air Conditioning Contractors of America (ACCA).
Platform Scorecard
Cross-platform reputation comparison
Google
19 reviews
Yelp
161 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
16 years
286 verified surveys
Checkbook.org
superior rating
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Rebate & Incentive Expertise
This contractor can help you navigate:
Professional Memberships
License Details
Status
Active
Classifications
Issue Date
1981-01-01
Expires
2027-12-31
Bond Amount
$25,000
Workers Comp
Active
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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