24/7 Emergency
8.7

Carol Flynn Heating & Cooling

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200 Valley Dr Ste 50, Brisbane, CA 94005 66 Years in Business

Bay Area Service Hub Review

72 years in business specializing in residential and commercial HVAC installation, repair, and air duct cleaning. Diamond Certified for 21 consecutive years with owner-involved service and NATE-certified technicians who excel at complex retrofit installations. Best for Bay Area homeowners seeking an established, reliable contractor with transparent pricing and strong follow-through.

Evaluation Scores

Workmanship
8.5
Quality of work performed
Customer Service
8.5
Responsiveness & communication
Pricing
8.0
Clear & honest pricing
Reliability
8.0
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.0
Post-service coverage

Essential Q&A

What makes this contractor stand out?
21 consecutive years of Diamond Certified status backed by 545 verified customer surveys, combined with Carrier Factory Authorized Dealer expertise and owner-involved oversight on every job.
Who should hire this contractor?
Bay Area homeowners seeking a well-established, reliable contractor for HVAC installations or complex retrofits who want upfront pricing transparency and long-term support.
Insider tip
Request Juan or Marco personally for complex installations—reviews consistently praise their ability to solve difficult retrofit challenges, and the owner checks in daily during multi-day projects.

Frequently Asked Questions

Is this contractor licensed and insured in California?
Yes. License #188751 is active through 3/31/2027 with a $25,000 contractor bond and workers' compensation coverage on file with Security National Insurance Company.
Does this company offer 24/7 emergency services?
Yes, they offer 24/7 emergency service for residential and commercial HVAC needs throughout the Bay Area.
What kind of warranty is provided on their workmanship?
They include manufacturer warranties on new installations and offer extended warranty plans covering parts and labor up to 10 years, with various options for labor-only and parts-only coverage.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free estimates, safety inspections, energy efficiency inspections, and no-obligation appointments for new installations.
How long has this business been serving the Bay Area?
Serving the Bay Area for over 70 years since 1954, with their CSLB license issued in December 1959.
Are their technicians background-checked and certified?
Yes, all technicians are NATE (North American Technician Excellence) certified. The company also holds NADCA (National Air Duct Cleaners Association) certification.

Platform Scorecard

Cross-platform reputation comparison

G Google
5.0 /5
54 reviews
Y Yelp
4.4 /5
75 reviews
BBB BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified 21 years
545 verified surveys
Checkbook.org
81%
superior rating
17 ratings
Rating Gap Alert: Google rating is 0.6 stars higher than Yelp. This may indicate platform-specific review patterns.

Services Offered

Air Cleaners Air Conditioning Installation Air Conditioning Repair Air Duct Cleaning Air Duct Repair Air Purifiers Carbon Monoxide Alarms Controls & Thermostats Dehumidifiers Ductless Systems Fan Coils Furnaces HVAC Repairs Heat Pumps Humidifiers Preventive Maintenance UV Lamps Ventilators

Areas of Expertise

Air duct leak testing and sealing Carrier Infinity systems Complex HVAC retrofits Energy efficiency inspections Two-zone heating and cooling systems

Certifications

Diamond Certified HERO Certified Contractor NATE Certified Technicians

Authorized Dealer

Carrier

Service Areas

Alameda County Contra Costa County Marin County Napa County San Francisco County San Mateo County Santa Clara County Solano County Sonoma County

Rebate & Incentive Expertise

This contractor can help you navigate:

PG&E rebates for duct sealing

Professional Memberships

Building Trades Association Electric & Gas Industries Association (EGIA) National Air Duct Cleaners Association (NADCA)

License Details

Status Active
Classifications
C20 - WARM-AIR HEATING, VENTILATING AND AIR-CONDITIONING
Issue Date 1959-12-24
Expires 2027-03-31
Bond Amount $25,000
Workers Comp Active - Security National Insurance Company (Expires 2026-12-02)
Disciplinary Actions None

Verify This Information

All data sourced from official platforms

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