Bay Area Service Hub Review
25+ years in business, specializing in heat pump conversions and home electrification for Bay Area homes with complex HVAC needs. Diamond Certified for 12 consecutive years with exceptional rebate expertise—has helped customers secure over $5 million in energy rebates since 2010. Best for homeowners seeking premium, full-service HVAC work with expert guidance on energy upgrades and incentive programs.
Evaluation Scores
Workmanship
9.0
Quality of work performed
Customer Service
8.5
Responsiveness & communication
Pricing
7.5
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
9.5
Technical skills & certifications
Warranty Support
8.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
Diamond Certified for 12 consecutive years with a dual specialty as both a full-service HVAC contractor and home performance company—has helped customers secure over $5 million in energy rebates.
Who should hire this contractor?
Bay Area homeowners with older or architecturally complex homes seeking premium, comprehensive HVAC service with expert guidance on electrification and available rebates.
Insider tip
Ask about their VIP Club Membership for 15% off repairs and schedule during non-peak seasons for faster appointment availability.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #770180 is current and active with a $25,000 contractor's bond, $100,000 LLC employee/worker bond, and workers' compensation insurance on file with Everest National Insurance Company.
Does this company offer 24/7 emergency services?
Yes, they offer emergency service for HVAC breakdowns, though not 24/7. Regular hours are Mon-Thu 7:30AM-9PM, Fri 7:30AM-7PM, and Sat 8AM-4:30PM.
What kind of warranty is provided on their workmanship?
Yes, your heating and cooling system is guaranteed in writing, and they offer factory-backed extended warranties through their partnership as a Carrier Dealer.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free, no-obligation estimates for HVAC installations and replacements.
How long has this business been serving the Bay Area?
Serving the Bay Area for over 25 years, established in 1999 by brothers Mike and Tim Hassler.
Are their technicians background-checked and certified?
Yes, they are a NATE Quality Circle Contractor with at least 80% of technicians NATE certified. All service and installation technicians are factory-trained and certified, and the company maintains a drug-free workplace.
Platform Scorecard
Cross-platform reputation comparison
Google
393 reviews
Yelp
693 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
12 years
288 verified surveys
Checkbook.org
superior rating
66 ratings
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Rebate & Incentive Expertise
This contractor can help you navigate:
Professional Memberships
License Details
Status
Active
Classifications
Issue Date
10/13/1999
Expires
06/30/2027
Bond Amount
$25,000
Workers Comp
Active - Everest National Insurance Company (expires 04/28/2026)
Liability Insurance
$1,000,000
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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