Bay Area Service Hub Review
40 years in business (since 1985), specializing in residential and commercial HVAC services across the East Bay. Distinguished by 19 consecutive years of Diamond Certified status with 491 verified customer surveys and consistently praised for honesty, integrity, and refusing to upsell unnecessary services. Best for homeowners who prioritize proven reliability and quality workmanship over rock-bottom pricing.
Evaluation Scores
Workmanship
8.8
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
7.5
Clear & honest pricing
Reliability
8.8
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
19 consecutive years of Diamond Certified status with 491 verified customer surveys and a documented pattern of refusing to recommend unnecessary repairs—multiple reviews cite technicians honestly saying 'you don't need that' when other contractors pushed expensive replacements.
Who should hire this contractor?
Homeowners who value long-term reliability and ethical business practices over lowest price, particularly those wanting comprehensive explanations of their options without high-pressure sales tactics.
Insider tip
Ask for Ron T. (frequently praised by name in reviews) for service calls, and schedule maintenance appointments outside of peak summer season when they're less busy and appointment wait times are shorter.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #1085045 is active through 12/31/2027 with a $25,000 contractor bond (American Contractors Indemnity Company) and workers' compensation coverage with Stonington Insurance Company on file.
Does this company offer 24/7 emergency services?
Yes, they offer emergency services according to verified third-party sources (Angi).
What kind of warranty is provided on their workmanship?
They offer a 100% Satisfaction Guarantee, 10-year parts and workmanship warranty on new equipment installations, and a 1-year warranty on all repairs.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free project estimates with upfront pricing and a free second opinion on HVAC replacement quotes.
How long has this business been serving the Bay Area?
Serving the Bay Area for 40 years since 1985, established as a family-owned HVAC company in Dublin.
Are their technicians background-checked and certified?
Yes, all technicians are NATE Certified. The company is BPI Certified and holds membership in ACCA (Air Conditioning Contractors of America).
Platform Scorecard
Cross-platform reputation comparison
Google
1,035 reviews
Yelp
341 reviews
BBB
A+
2 complaints (3 yr)
Diamond Certified
Certified
19 years
491 verified surveys
Checkbook.org
superior rating
71 ratings
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Rebate & Incentive Expertise
This contractor can help you navigate:
Professional Memberships
License Details
Status
Active
Classifications
Issue Date
2021-12-15
Expires
2027-12-31
Bond Amount
$25,000
Workers Comp
STONINGTON INSURANCE COMPANY - Effective 11/23/2025, Expires 11/23/2026
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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