Bay Area Service Hub Review
150 years in business (founded 1876), fifth-generation family-owned HVAC company specializing in furnaces, heat pumps, and custom sheet metal fabrication. Consistently rated Highest in Quality by Diamond Certified for 23 consecutive years with exceptionally high verified customer satisfaction. Best for homeowners and commercial property managers who prioritize reliability, expertise, and long-term relationships over lowest price.
Evaluation Scores
Workmanship
8.5
Quality of work performed
Customer Service
8.3
Responsiveness & communication
Pricing
7.2
Clear & honest pricing
Reliability
8.7
Consistency & dependability
Expertise
9.2
Technical skills & certifications
Warranty Support
8.5
Post-service coverage
Essential Q&A
What makes this contractor stand out?
Fifth-generation family-owned company with 150 years of Bay Area HVAC experience and Diamond Certified status for 23 consecutive years, demonstrating exceptional consistency and verified customer satisfaction.
Who should hire this contractor?
Homeowners and commercial property managers who value long-term reliability, professional expertise, and quality workmanship over bargain pricing.
Insider tip
Request to speak with the owner Greg Schmitt for complex projects; multiple reviewers praised his personal involvement and the company's ability to quickly source parts due to their extensive inventory.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. California contractor license #708941 is active with C-20 (HVAC) and C-43 (Sheet Metal) classifications, valid through 2/28/2027. A $25,000 contractor bond is on file, and Diamond Certified verification confirms workers' compensation and liability insurance coverage.
Does this company offer 24/7 emergency services?
No. They operate Monday through Friday, 7:00am to 4:30pm, with Saturday and Sunday by appointment only. No 24/7 or after-hours emergency service is offered.
What kind of warranty is provided on their workmanship?
As a Carrier Factory Authorized Dealer, they honor all manufacturer warranties and offer a 100% satisfaction guarantee. Diamond Certified status includes a performance guarantee for added consumer protection.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free quotes on system replacements and new installations. Service calls have a $250 minimum charge which includes the first 60 minutes of diagnostic work.
How long has this business been serving the Bay Area?
Serving the Bay Area since 1901—over 120 years. Founded in 1876 in Colorado Springs, the fifth-generation family business moved to California and has been a San Francisco fixture ever since.
Are their technicians background-checked and certified?
Yes. Technicians are NATE Certified (North American Technician Excellence) and EPA Certified. As a Carrier Factory Authorized Dealer, staff meets Carrier's training and certification standards.
Platform Scorecard
Cross-platform reputation comparison
Google
50 reviews
Yelp
95 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
23 years
305 verified surveys
Checkbook.org
superior rating
28 ratings
Rating Gap Alert: Google rating is
0.6 stars higher than Yelp.
This may indicate platform-specific review patterns.
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Professional Memberships
License Details
Status
Active
Classifications
Expires
2027-02-28
Bond Amount
$25,000
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
Check Availability