Bay Area Service Hub Review
Established in 1996, this family-owned company specializes in residential and commercial plumbing with a focus on emergency repairs and water heater services. They are Diamond Certified for six consecutive years, distinguishing them for verified high-quality workmanship and customer satisfaction. Best for homeowners in San Jose needing reliable, same-day service for urgent plumbing issues.
Evaluation Scores
Workmanship
8.5
Quality of work performed
Customer Service
8.5
Responsiveness & communication
Pricing
8.0
Clear & honest pricing
Reliability
8.5
Consistency & dependability
Expertise
8.5
Technical skills & certifications
Warranty Support
8.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
They hold the prestigious Diamond Certified award, meaning their customer satisfaction is verified by independent telephone surveys, not just online clicks.
Who should hire this contractor?
San Jose homeowners facing urgent plumbing failures who value speed and verified reputation over the absolute lowest price.
Insider tip
Be careful not to confuse them with 'Allstar Pros' or lead-generation sites with similar names; ensure you are contacting 'Allstar Plumbing' at goallstar.com.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #732611 is active with a $25,000 contractor bond and workers' compensation coverage.
Does this company offer 24/7 emergency services?
Yes, they offer 24/7 emergency service and typically aim to arrive within an hour for urgent calls.
What kind of warranty is provided on their workmanship?
They provide a written warranty that varies by job type, ranging from 30 days to a lifetime guarantee.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free estimates and use a flat-rate pricing model so costs are known upfront.
How long has this business been serving the Bay Area?
They have been serving the San Jose area since 1996, with nearly 30 years of experience.
Are their technicians background-checked and certified?
Yes, their technicians are background checked, uniformed, and professionally trained.
Platform Scorecard
Cross-platform reputation comparison
Google
293 reviews
Yelp
82 reviews
BBB
A+
1 complaints (3 yr)
Diamond Certified
Certified
6 years
216 verified surveys
Checkbook.org
superior rating
Services Offered
Areas of Expertise
Certifications
Service Areas
License Details
Status
Active
Classifications
Issue Date
1997-01-31
Expires
2027-01-31
Bond Amount
$25,000
Workers Comp
Active
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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