Bay Area Service Hub Review
Established in 2005, this family-owned contractor specializes in residential and commercial plumbing with a focus on drain and sewer solutions. Their most significant differentiator is their Diamond Certified status, held for 18 consecutive years, which validates high customer satisfaction through independent telephone surveys. They are best suited for homeowners in San Francisco and San Mateo counties who prioritize verified quality and long-standing reputation over lowest-bid pricing.
Evaluation Scores
Workmanship
9.0
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
8.5
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.5
Post-service coverage
Essential Q&A
What makes this contractor stand out?
They have maintained Diamond Certified status for 18 consecutive years, a rigorous independent verification of quality that very few plumbers achieve.
Who should hire this contractor?
San Francisco homeowners needing major sewer or drain work who want the peace of mind of a verified, long-standing local expert.
Insider tip
Ask about their trenchless sewer solutions if you have landscaping or hardscaping you want to preserve, as they specialize in minimizing disruption.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #868994 is active with a $25,000 contractor bond and workers' compensation coverage on file.
Does this company offer 24/7 emergency services?
Yes, they offer 24/7 emergency service and are available for after-hours repairs.
What kind of warranty is provided on their workmanship?
They provide a 100% satisfaction guarantee on their workmanship and honor all manufacturer warranties.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free estimates (excluding sewer camera inspections) and provide upfront, flat-rate pricing.
How long has this business been serving the Bay Area?
Serving the Bay Area since 2005 (over 20 years).
Are their technicians background-checked and certified?
Yes, technicians are full-time employees (not subcontractors), highly trained, and the company is Diamond Certified.
Platform Scorecard
Cross-platform reputation comparison
Google
86 reviews
Yelp
472 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
18 years
441 verified surveys
Checkbook.org
superior rating
Rating Gap Alert: Google rating is
0.5 stars higher than Yelp.
This may indicate platform-specific review patterns.
Services Offered
Areas of Expertise
Certifications
Service Areas
License Details
Status
Active
Classifications
Issue Date
2005-12-08
Expires
2027-12-31
Bond Amount
$25,000
Workers Comp
Active
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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