Bay Area Service Hub Review
24 years in business, specializing in tankless and heat pump water heater installations across the South Bay. Distinguished by 20 consecutive years of Diamond Certification and owner-operated attention to detail. Best for homeowners seeking high-efficiency upgrades from a verified expert.
Evaluation Scores
Workmanship
9.5
Quality of work performed
Customer Service
9.5
Responsiveness & communication
Pricing
8.5
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.5
Post-service coverage
Essential Q&A
What makes this contractor stand out?
They maintain Diamond Certification with high customer satisfaction for two decades, a rare feat for a specialized plumbing contractor.
Who should hire this contractor?
Homeowners looking for high-end tankless or heat pump water heater installations who prioritize workmanship reliability over the lowest possible bid.
Insider tip
Ask specifically about current heat pump and tankless rebates, as reviews suggest they are very knowledgeable about navigating these savings.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #1060089 is active with a $25,000 contractor bond and workers' compensation coverage on file.
Does this company offer 24/7 emergency services?
Yes, they state they are on call 24/7 to react promptly to service needs and offer same-day service for emergency replacements.
What kind of warranty is provided on their workmanship?
They provide a 1-year labor warranty on all installations, with extended 2-year labor warranties available for Bradford White units.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free estimates for water heater installation and replacement services.
How long has this business been serving the Bay Area?
They have been serving the Bay Area since being founded in 2003.
Are their technicians background-checked and certified?
The company is led by a licensed technician, but specific data on employee background checks or NATE certification is not available for verification.
Platform Scorecard
Cross-platform reputation comparison
Google
44 reviews
Yelp
308 reviews
BBB
A
Diamond Certified
Certified
20 years
481 verified surveys
Checkbook.org
superior rating
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Rebate & Incentive Expertise
This contractor can help you navigate:
License Details
Status
Active
Classifications
Expires
2027-11-30
Bond Amount
$25,000
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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