Bay Area Service Hub Review
Owner-operated plumbing service specializing in residential repairs, sewer line diagnostics, and water heater installations. Reviews consistently highlight the owner Marco's personal involvement, transparent communication, and use of camera inspections for accurate diagnostics. Best for homeowners in San Carlos and Redwood City seeking urgent, personalized service for complex drainage or sewer issues.
Evaluation Scores
Workmanship
9.0
Quality of work performed
Customer Service
9.5
Responsiveness & communication
Pricing
8.0
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
8.5
Technical skills & certifications
Warranty Support
8.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
The owner, Marco, is frequently cited in reviews for personally diagnosing complex issues using camera technology rather than sending sales-focused technicians.
Who should hire this contractor?
Homeowners with recurring drain or sewer issues who want a definitive diagnosis and explanation from the business owner.
Insider tip
Request a camera inspection for any main line blockages; reviews suggest they are particularly skilled at identifying root intrusions and bellys in pipes.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #1056574 is active with a $25,000 contractor bond and liability insurance.
Does this company offer 24/7 emergency services?
Yes, they offer 24/7 emergency services and same-day appointments for urgent repairs.
What kind of warranty is provided on their workmanship?
They provide a 100% customer satisfaction guarantee on their workmanship.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free estimates and use an upfront, flat-rate pricing model.
How long has this business been serving the Bay Area?
They have been serving the Bay Area for over 15 years.
Are their technicians background-checked and certified?
Data not available for verification.
Platform Scorecard
Cross-platform reputation comparison
Google
1,290 reviews
Yelp
1,200 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
Checkbook.org
superior rating
Services Offered
Areas of Expertise
Service Areas
License Details
Status
Active
Classifications
Expires
2027-08-31
Bond Amount
$25,000
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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