Bay Area Service Hub Review
37 years in business, specializing in leak detection, water heaters, and complex repairs in Marin County. Distinguished by 24 consecutive years of Diamond Certified status and a reputation for exceptional workmanship, though independent ratings note higher-than-average pricing. Best for homeowners prioritizing guaranteed quality and long-term reliability over low cost.
Evaluation Scores
Workmanship
9.5
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
6.5
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
9.5
Technical skills & certifications
Warranty Support
9.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
They hold one of the longest consecutive Diamond Certified statuses (24 years) in the region, verifying sustained high quality over decades.
Who should hire this contractor?
Homeowners who want a 'one-and-done' solution for complex issues and are willing to pay a premium for verified expertise.
Insider tip
They charge for travel time and have a minimum labor charge, so grouping multiple small repairs into one visit is the most cost-effective strategy.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #519618 is active with a $25,000 contractor bond and workers' compensation coverage on file.
Does this company offer 24/7 emergency services?
No. While they offer priority emergency scheduling, it is limited to business hours (Mon-Sat, 7:30 AM – 4:00 PM) rather than 24/7.
What kind of warranty is provided on their workmanship?
They provide a 1-year warranty on new installations and a labor guarantee ranging from 90 days to 1 year depending on the specific job.
Do they provide free estimates or flat-rate pricing?
Yes, they offer free estimates and emphasize honest, upfront pricing with no hidden fees.
How long has this business been serving the Bay Area?
Serving the Bay Area for over 35 years since being founded in 1989.
Are their technicians background-checked and certified?
Yes, employment records indicate technicians are background checked, drug tested, and receive regular training.
Platform Scorecard
Cross-platform reputation comparison
Google
28 reviews
Yelp
91 reviews
BBB
A+
0 complaints (3 yr)
Diamond Certified
Certified
24 years
679 verified surveys
Checkbook.org
superior rating
32 ratings
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
Professional Memberships
License Details
Status
Active
Classifications
Issue Date
1989-10-18
Expires
2027-10-31
Bond Amount
$25,000
Workers Comp
Active
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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