24/7 Emergency
9.0

Superior Plumbing & Drain Cleaning Services

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1000 13th St, Richmond, CA 94801 24 Years in Business

Bay Area Service Hub Review

Established in 2002, Superior Plumbing & Drain Cleaning Services is a Diamond Certified family-owned company specializing in residential and commercial plumbing across the East Bay. They are distinguished by their 15 consecutive years of Diamond Certification and high customer satisfaction ratings for cleanliness and "helpful expertise." They are best for homeowners valuing proven long-term consistency and verified quality over the lowest possible price.

Evaluation Scores

Workmanship
9.2
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
8.5
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
9.0
Technical skills & certifications
Warranty Support
8.5
Post-service coverage

Essential Q&A

What makes this contractor stand out?
They hold a rare 15-year consecutive Diamond Certification, signaling a level of verified consistency and quality control that few competitors can match.
Who should hire this contractor?
East Bay homeowners who want a 'safe bet' contractor with a long track record of verified customer satisfaction and are willing to pay for professional reliability.
Insider tip
Ask about their 'least expensive method first' approach for drain cleaning, as reviews mention technicians often try simple fixes before recommending heavy machinery.

Frequently Asked Questions

Is this contractor licensed and insured in California?
Yes. License #915553 is active with workers' compensation and liability insurance verified by Diamond Certified.
Does this company offer 24/7 emergency services?
Yes, they provide 24/7 emergency plumbing services for residential and commercial clients.
What kind of warranty is provided on their workmanship?
They offer a minimum 30-day warranty on all jobs and honor manufacturer warranties on installed products.
Do they provide free estimates or flat-rate pricing?
They offer upfront, flat-rate pricing for many services and provide estimates for larger projects.
How long has this business been serving the Bay Area?
Serving the Bay Area since 2002, operating as a family-owned business for over 20 years.
Are their technicians background-checked and certified?
Data not available for verification.

Platform Scorecard

Cross-platform reputation comparison

G Google
4.9 /5
119 reviews
Y Yelp
4.4 /5
379 reviews
BBB BBB
NR
0 complaints (3 yr)
Diamond Certified
Certified 15 years
400 verified surveys
Checkbook.org
0%
superior rating
53 ratings
Rating Gap Alert: Google rating is 0.5 stars higher than Yelp. This may indicate platform-specific review patterns.

Services Offered

Drain Cleaning Fixture Installation Garbage Disposal Repair Gas Line Services Hydro Jetting Leak Detection Sewer Line Service Video Inspection Water Heater Repair & Replacement

Areas of Expertise

Sewer Camera Inspection Tankless Water Heaters Trenchless Sewer Repair

Service Areas

Berkeley Concord El Cerrito Hercules Oakland Pinole Richmond San Pablo

License Details

Status Active
Classifications
C-36 - Plumbing
Issue Date 2008-05-13
Expires 2026-05-31
Bond Amount $25,000
Workers Comp Current
Disciplinary Actions None

Verify This Information

All data sourced from official platforms

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