Bay Area Service Hub Review
14 years in business, specializing in emergency plumbing, drain cleaning, and water heater services. Reviews highlight rapid response times and professional technicians, though some customers note higher pricing for urgent repairs. Best for San Mateo County homeowners requiring immediate, 24/7 plumbing assistance.
Evaluation Scores
Workmanship
8.5
Quality of work performed
Customer Service
8.5
Responsiveness & communication
Pricing
7.5
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
8.5
Technical skills & certifications
Warranty Support
8.0
Post-service coverage
Essential Q&A
What makes this contractor stand out?
They emphasize rapid 24/7 emergency response with a fleet of 40+ employees, allowing them to handle urgent calls faster than smaller solo operations.
Who should hire this contractor?
Homeowners with urgent plumbing disasters like backups or burst pipes who prioritize speed of service over the lowest possible bid.
Insider tip
Ask for a clear breakdown of emergency vs. standard labor rates before work begins, as some users report higher costs for immediate dispatch.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. CSLB License #974521 is active, and the company explicitly states they are "Licensed and Insured" for consumer protection.
Does this company offer 24/7 emergency services?
Yes, they offer 24/7 support and emergency plumbing services for immediate repairs.
What kind of warranty is provided on their workmanship?
They offer a 100% satisfaction guarantee on their services and provide warranties on their work.
Do they provide free estimates or flat-rate pricing?
Yes, they provide free plumbing and drain estimates to eliminate pricing guesswork.
How long has this business been serving the Bay Area?
They have been serving the Bay Area since opening their doors in June 2012.
Are their technicians background-checked and certified?
Yes, they maintain a team of skilled plumbers who are licensed, certified, and background-checked.
Platform Scorecard
Cross-platform reputation comparison
Google
1,648 reviews
Yelp
2,400 reviews
BBB
A+
2 complaints (3 yr)
Diamond Certified
Certified
Checkbook.org
superior rating
Services Offered
Areas of Expertise
Service Areas
License Details
Status
Active
Classifications
Issue Date
2012-06-30
Expires
2027-05-31
Bond Amount
$25,000
Workers Comp
Active
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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