Bay Area Service Hub Review
24 years in business, specializing in high-end residential roof replacements and repairs. Distinguished by maintaining Diamond Certified status for 21 consecutive years with consistently high customer satisfaction surveys. Best for homeowners prioritizing proven long-term quality and verified craftsmanship over the lowest initial bid.
Evaluation Scores
Workmanship
9.2
Quality of work performed
Customer Service
9.0
Responsiveness & communication
Pricing
8.0
Clear & honest pricing
Reliability
9.0
Consistency & dependability
Expertise
9.5
Technical skills & certifications
Warranty Support
8.5
Post-service coverage
Essential Q&A
What makes this contractor stand out?
They are one of the few roofers to maintain Diamond Certified status for over two decades, indicating an exceptionally consistent track record of quality.
Who should hire this contractor?
Homeowners with high-value properties who want a 'done right the first time' experience and are willing to pay a premium for verified expertise.
Insider tip
Ask about their specific 'roofing packages' mentioned in reviews to find a tier that balances your budget with their premium material options.
Frequently Asked Questions
Is this contractor licensed and insured in California?
Yes. License #800707 is active with the CSLB, and they carry the required contractor bond and workers' compensation insurance.
Does this company offer 24/7 emergency services?
They do not explicitly advertise 24/7 emergency service on their website, focusing instead on scheduled repairs and replacements.
What kind of warranty is provided on their workmanship?
They offer a standard 5-year workmanship warranty, with extended workmanship coverage of up to 25 years available for specific manufacturer systems (CertainTeed, Owens Corning).
Do they provide free estimates or flat-rate pricing?
Yes, they provide free estimates for roof replacements and major repairs.
How long has this business been serving the Bay Area?
They have been serving the Bay Area since 2001, with over 24 years of experience.
Are their technicians background-checked and certified?
Yes, their installers are factory-trained employees (not subcontractors) and hold high-level certifications from GAF (Master Elite) and CertainTeed.
Platform Scorecard
Cross-platform reputation comparison
Google
288 reviews
Yelp
226 reviews
BBB
A+
Diamond Certified
Certified
21 years
642 verified surveys
Checkbook.org
superior rating
109 ratings
Services Offered
Areas of Expertise
Certifications
Authorized Dealer
Service Areas
License Details
Status
Active
Classifications
Bond Amount
$25,000
Disciplinary Actions
None
Verify This Information
All data sourced from official platforms
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